Contact
Ask a person.
There is no support queue and no ticket number. Owl Keeper is small enough that the person reading this is the person who wrote the thing you are asking about.
- Something is broken
- Say which site and roughly when, and it can be traced against the check history rather than guessed at.
- A check you wish existed
- Most of what this watches for was somebody describing the outage that cost them a weekend.
- Plans and billing
- Including whether a plan makes sense for the number of sites you look after. See the plans.
Thank you — your message is on its way.
You will get a reply at the address you gave, usually within a day or two.